Best Zendesk alternative for small companies

Zendesk: is it for small companies?

What do small companies look for in a helpdesk tool?

What are the best Zendesk alternatives for small companies?

Drag

  • Delegation of tickets;
  • Customer info, such as phone number and company;
  • Progress bar;
  • Due dates;
  • Checklists;
  • Internal notes.

Groove

LiveAgent

Conclusion

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José Victor Matos

José Victor Matos

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UX | Product Design | Service Design | UI | Problem solving | Creative | Content